1. Personal Information
On all Cime Aventures web pages on which identifiable personal information is collected, Cime Aventures specifically indicates the information which is necessary to offer the product or service you requested.
Cime Aventures collects identifiable personal information in the following cases:
a. When you want to take part in the Community section (photographs, videos, testimonials). Cime Aventures collects your user name, your city, your country, your postal code, and your E-mail address.
b. When you want to take part in a survey, a contest or a draw. Occasionally, Cime Aventures offers its website visitors to take part in a contest or a draw. The information collected by Cime Aventures when you take part in a contest or a draw can include your full name, E-mail address, country and postal code. Cime Aventures can offer the visitors of its site to take part in surveys in order to know their opinion on certain subjects related to Cime. We can also send these surveys to our visitors by E-mail. You are not at all obliged to answer them and you can request not to receive these messages by following the cancellation instructions included in the survey. The information collected by Cime Aventures when you answer a survey, in addition to the answers to the questions, includes your full name, E-mail address, country and postal code.
c. When you want to communicate with Cime Aventures, Cime Aventures collects identifiable personal information, like your full name, E-mail address and the postal code each time you submit a question or suggestion.
d. When you want to make a reservation, in which case we collect basic data about you.
2. The Legal Scope for the Protection of Personal Information
The Cime Aventures website is published from Quebec, in Canada. The current policy is thus based on the laws enforced in Canada, in particular the Law on the protection of personal information and the electronic documents and the Law on the protection of personal information in the private sector of the province of Quebec.
3. Use of Personal Information
Identifiable personal information is that which relates to a physical person and allows their identification. Except in the case where there is legal constraint or a qualified court order, Cime Aventures maintains the confidentiality of all personal information obtained about the users of the website. Cime Aventures does not sell nor rent your identifiable personal information to anyone.
The information collected via Cime Aventures’ website with the user’s consent and recorded in their file make it possible to send the user printed or electronic documentation, to answer their requests for information, to process a reservation request or to purchase a product or a tourism service to the supplier or service provider, to subscribe them to publications or Cime Aventures’ electronic bulletin , to register them on mailing lists or to respond to surveys. They help to know the habits of the users and their areas of interest with the aim of better serving them in the future.
4. Transmission of Personal Information
A user request can require the transmission of personal information to a supplier or service provider who has to intervene to answer this request (e.g.: transmission of the contact information of a user, who asked for information, to the organization which prepares the sending of documentation; transmission of the contact information of a user to the establishment where he wants to reserve). If the user agreed to appear on a contact list or survey, it can also be necessary to send the data to a supplier or service provider.
In order to offer you your requested services and to ensure the treatment of your requests, Cime Aventures shares your identifiable personal information with their suppliers or authorized service providers which ensure certain services or perform certain functions on behalf of Cime Aventures. We only share the relative information with the reserved services via Cime Aventures. Our suppliers or service providers need information concerning your user profile to confirm your reservation and your preferences. Although Cime Aventures publishes supplier or service provider lodging offers from popular companies, it does not impose restrictions on these suppliers or service providers in connection with the use and of the disclosure of the information concerning you without your permission. Consequently, we urge you to examine the practices in regards to the supplier or service provider confidentiality where you reserve products via Cime Aventures. Moreover, these suppliers or service providers can also communicate with you, if need be, to obtain additional information.
Cime Aventures does not transmit any personal information about a user, unless it serves only to answer a specific request of the user or is not intended for a specific means for which they gave consent. Additionally, the confidentiality of electronically transmitted information is ensured by the highest security measurements.
Please note that Cime Aventures reserves the right to communicate your personal information with third parties without your consent, in the following cases:
WHEN YOU PROVIDE IDENTIFIABLE PERSONAL INFORMATION TO CIME AVENTURES FOR THE USE OF SERVICES OFFERED ON THIS WEBSITE, YOU GRANT (I) TO THE GATHERING OF THIS INFORMATION BY CIME AVENTURES, (II) THE DISCLOSURE OF THIS INFORMATION TO SUPPLIERS, SERVICE PROVIDERS AND BUSINESS PARTNERS OF CIME AVENTURES FOR THE SPECIFIC CRITERIA ABOVE, AND (III) TO THE CONSERVATION OF THIS INFORMATION BY CIME AVENTURES FOR USE DURING SUBSEQUENT REQUESTS.
5. Security Measures
We want that the visitors of our site rely on us sufficiently to use Cime Aventures in order to plan and reserve their trips. Thus, we commit ourselves to protect the information which we collect. Cime Aventures implemented a security program to protect information which is stored in its systems against unauthorized access.
Our systems are configured with data encoding or jamming as well as technologies and firewalls in conformity with industry standards. When you send personal information to Cime Aventures by Internet, your data are protected thanks to secure socket layer technology (SSL protocol) to ensure a fully secure transmission.
Although efforts are made by Cime Aventures to make sure that a third party will not consult nor will obtain personal information concerning you via their website, complete confidentiality and security are not currently guaranteed on the Internet. Communications via the Internet are prone to interception, loss or alteration. YOU RECOGNIZE THAT CIME AVENTURES CANNOT BE HELD RESPONSIBLE FOR THE DAMAGE RESULTING FROM THE TRANSMISSION OF CONFIDENTIAL OR PERSONAL INFORMATION VIA THE INTERNET AND THAT SUCH COMMUNICATIONS ARE DONE AT YOUR OWN RISK.
The protection measures of your personal information undertaken by Cime Aventures also extend to the use of your information internally. The totality of your personal information is kept on our secure servers, located in Québec, and only the authorized personnel of Cime Aventures can access it. Moreover, the servers where we store your personal information are kept in a protected place.
Cime Aventures preserves your personal information for only the period which they are necessary for good data or prescribed by law. Cime Aventures established deletion measures for personal information, which is not necessary any more, or obsolete.
6. Technical Information
Cime Aventures collects some technical information originating from your computer each time you request access to a page during a visit on Cime Aventures’ website. This information is collected from the web browser of your computer in order to make your visit to our site more pleasant and can include your IP address, the type of web browser and operating system (e.g.: Netscape Navigator or Internet Explorer) that you use, your screen resolution and the website you came from. To know more about the technical information, please consult the following link:http://www.google.com/help/privacy_fusionph.html
7. Links to other sites
There are several zones on Cime Aventures’ website which can take you to other websites which are not operated under the present policy. When you click to return to these websites, the present policy does not apply any more. We advise you to examine the declarations and practices regarding the confidentiality of the relative information on the third party websites to understand their procedures for the collection, use and disclosure of your information. The hyperlinks are offered only for the convenience of the users. In no way, does Cime Aventures control, endorse or guarantee the websites accessible from this portal, and Cime Aventures cannot be held responsible for the contents or the practices of these sites, in particular with regard to the protection of personal information and personal privacy.
8. Modifications to the Present Policy
The present policy was produced by Cime Aventures and was published on Cime Aventures’ website on March 1st, 2009. Cime Aventures reserves the right to modify the present policy in the event of any change in the technological or legal environment or quite simply because of any modification of this website, at any time at the sole discretion and without opinion or notice. If important changes are made to the present policy or in a way which Cime Aventures will use your identifiable personal information, Cime Aventures will clearly post these changes before their application.
WHILE CONTINUING TO CONSULT THIS SITE AFTER THE PUBLICATION OF AN UPDATE, YOU AGREE THAT WE USE YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE AMENDED POLICY.
9. Access to Your Personal Information
Users can request to know, change or cancel the personal information held on them in Cime Aventures files. For all inquiries, comments or complaints on this topic, you must contact firstname.lastname@example.org and provide information to identify yourself. You can also do it in writing to the following address:
200 Chemin A.-Arsenault